Privacy Policy

At ARO Healing, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in this policy.

1. What Information Do We Collect?

We may collect the following types of information:

Personal Information: Name, contact details (email address, phone number, etc.), and any other details you provide when booking a session or interacting with us.
Health and Wellness Information: Information shared during consultations or sessions, including health history, goals, and preferences, to tailor our services to your needs.
Website Usage Data: Information collected via cookies or analytics tools to enhance your experience on our website.

2. How Do We Use Your Information?

Your personal information is used to:

Book and manage appointments.
Provide personalised healing sessions and treatments.
Communicate with you, including responding to inquiries or sending appointment reminders.
Improve our services and website functionality.
Comply with legal or regulatory requirements.

We will not sell, rent, or share your personal information with third parties without your consent, except as required by law.

3. How Do We Store and Protect Your Information?

We are committed to keeping your information secure. Personal and health information is stored securely, and we take reasonable measures to prevent unauthorised access, disclosure, or misuse.

We use secure booking systems and encrypted communications where possible. Please note that no system is 100% secure, and while we do our best to protect your data, we cannot guarantee absolute security.

4. Do We Share Your Information?

We only share your information when:

Required by law, such as in response to a legal request or subpoena.
Necessary to deliver services, such as using third-party systems for booking or payment processing (e.g., Stripe). These providers are required to protect your data.

5. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Withdraw your consent for us to use your information (where applicable).
Request deletion of your information, subject to legal or regulatory obligations.

If you wish to exercise any of these rights, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
ARO Healing - alicia@arohealing.com

Disclaimer:

This Privacy Policy is provided for informational purposes only and should not be considered legal advice. For compliance with applicable privacy laws, we recommend consulting a legal professional.